Patient Rights and Responsibilities
We are partners in your healthcare. When you are well informed, participate in treatment decisions, and communicate openly with your doctor and other health professionals, you help make your care as effective as possible. Kirby Hospital encourages respect for the personal preferences and values of each individual.
As a patient, you have the right to …
- Considerate and respectful care in a safe and secure environment, regardless of your sex, race, religion, age, national origin, personal or cultural beliefs or the source of payment for your care.
- Information about hospital policies, rules, and regulations governing your conduct as a patient.
- Clear and concise explanations of your condition and of all proposed procedures, including the possibility of any risks, problems, or side effects which may result.
- Be involved in the development and implementation of your plan of care.
- Know the names and roles of health care professionals providing service to you.
- Refuse treatment to the extent permitted by law and to be informed of the medical consequences of your refusal.
- Freedom from restraint or seclusion unless it is the only means to protect your safety.
- Prompt, effective and continuous assessment and treatment of pain.
- Be advised if any portion of your care or treatment is part of an experimental or research program and to decline participation in such program if you so choose.
- Formulate an advance directive, such as a living will or durable power of attorney for healthcare, and have hospital staff comply with your directives.
- Personal dignity and privacy.
- Expect that your treatment records are confidential, unless you have given permission to release such information or reporting is required or permitted by law.
- Access, request amendment to, and receive an accounting of disclosures regarding your own health information as permitted under applicable law.
- Request and receive a printed copy of your hospital charges and have them explained to you.
- Have an ethics consultation without charge to review the plan of care and discuss your right or to attempt to settle ethical disagreements or conflicts with the health professionals caring for you here.
- Express complaints and grievances and expect that they will be investigated within a reasonable time frame.
- Know what alternatives exist for your care and treatment when hospital care is no longer appropriate.
- To the extent permitted by law, to leave the hospital against your doctor’s advice. Should you do so, however, neither your physician nor the hospital will be responsible for whatever harm such action may cause you or others.
As a patient, you have the responsibility to …
- Provide information about illnesses, hospitalizations, medications and other matters related to your health, both past and present.
- Report any perceived risks in your care or changes in your condition.
- Accept the consequences of refusing treatment or failing to follow your established care, service, or treatment plan.
- Abide by hospital rules, regulations and policies during your stay.
- Respect the rights of other patients, hospital personnel, and others you may come in contact with.
- Ask questions if you do not understand directions given to you by your health care team.
- Pay your hospital bills promptly and provide information necessary for insurance processing.
- Express to hospital management complaints about any aspect of your care if you feel your rights have been violated.